There is little glory in paperwork, unless you’re Jon Springer, an Elders in Action volunteer who last year helped one elderly Portland couple write off more than $300,000 in medical debt. The nonprofit works to provide seniors with a better quality of life. Sometimes that’s as simple as offering a sympathetic ear, and sometimes it means tackling complex issues like medical debt. Springer waded through boxes and boxes of benefit statements, bills, collection letters, and financial aid appl...

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