Subscribers FAQ
How do I give a gift subscription?
It’s easy. Click here to give a Gift Subscription.
Can I subscribe via telephone?
To order via phone, please call toll free 1-866-660-6247 (M – F, 9am – 5pm EST) or email [email protected] any time.
How can I renew my subscription?
Click here to renew your subscription online. To renew via phone, please call toll free 1-866-660-6247 (M – F, 9am – 5pm EST) or email [email protected] any time.
How can I tell when my subscription is going to expire?
To find your expiration date, look above your name on your mailing label. You’ll find the month and year of expiration abbreviated. Your mailing label also contains other valuable information concerning your subscription. If you ever have a question or problem, be sure to include a current mailing label in your correspondence to us to ensure prompt attention and fast service.
When will my subscription begin?
Since Portland Monthly is quarterly, when you subscribe, it may take up to 12 weeks to receive a new issue.
Do you offer a money-back guarantee?
Yes! You may cancel your subscription at any time and receive a refund for the unserved portion of your subscription.
How do I change my subscription address?
To change your address please email [email protected]. Please provide the name on your subscription, the old address, the new address and (if you know) your customer ID#. Note: The US Postal Service does not forward periodicals, so please notify us of the change of address in advance of your move so you don’t miss a single issue.
Why did I receive a renewal notice before my subscription has expired?
We do not want you to miss a single issue, so we send our first renewal notice in ample time for you to renew your subscription before it expires.
I’ve paid for my renewal. Why did I still receive a renewal notice?
If you sent us your renewal payment but still received a second renewal notice, most likely the timing of the response and the new letter was off. Simply ignore the second renewal notice. If you continue to receive notices, or if your subscription has lapsed, please call toll free 1-866-660-6247 (M – F, 9am – 5pm EST) or email [email protected] any time.
What if an issue does not arrive?
Since Portland Monthly is quarterly, when you subscribe, it may take up to 12 weeks to receive a new issue. If an issue is missing due to postal delivery problems, please call toll free 1-866-660-6247 (M – F, 9am – 5pm EST) or email [email protected].
How do I pay my invoice?
To pay an invoice, please call toll free 1-866-660-6247 (M – F, 9am – 5pm EST).
Where can I find Portland Monthly on newsstands?
- Fred Meyer
- Whole Foods
- Borders
- New Seasons
- QFC
- Safeway
- Barnes & Noble
- Haggen’s
- Zupans
